Help Center
How can we help?
Quick tutorials and answers to common questions. Still stuck? Contact us.
Ask Gary
Using the app? Ask Gary any question right on the map — where you can fish, the rules for a water, the nearest launch. It answers and moves the map to show you.
Email support
Reach our team at [email protected]. We respond within one business day.
Getting started
Create your account and get the map centered on you in about a minute.
- 1Open Guidepole and sign in — enter your email or phone for a one-time code, or use Sign in with Apple or Google. No password to remember.
- 2Allow location when prompted so the map can center on you and answer “can I fish here?”
- 3Pan and zoom the map, or tap the layers button to choose what you see.
- 4Tap any water to open its card — regulations, launches, access, and live conditions.
Reading the map & layers
Toggle the data layers to see exactly what you need, and nothing you don't.
- 1Tap the layers button to open the layer menu.
- 2Turn on water bodies, public land and ownership, public bank access, boat launches, and access sites.
- 3Add weather layers — radar, wind, air quality, smoke, and wildfires — when conditions matter.
- 4Tap a water body or feature to open its detail card with the specifics.
Asking Gary
Skip the menus — just ask, in plain English, and Gary moves the map for you.
- 1Tap Gary and type a question like “where can I fish from the bank near me?”
- 2Gary answers and drops numbered pins on the real, mapped spots it found.
- 3Tap a pin to open that spot’s card; tap a suggestion to fly the map there.
- 4Gary recommends real, mapped places — never invented ones — so you can trust the pins.
Checking regulations & conditions
See the rules that apply to a water and how it’s fishing right now.
- 1Tap a water body to open its card.
- 2Read the current regulations — seasons, limits, and gear — pulled from state agencies.
- 3Check live conditions where available: flow, water temperature, and tides for tidal water.
- 4Always confirm the rules with the official state authority before you fish — regulations change.
Finding public access & launches
Find a legal way to reach the water — a ramp, a park, or public bank.
- 1Turn on the boat launches and access-site layers.
- 2Turn on public-bank access to see legally-accessible shoreline segments.
- 3Tap a launch or access site for details — name, type, and managing agency.
- 4Respect private property, posted signs, and local rules on the way in and out.
Reading the fire map (Guidepole Fire)
See what's burning, where the smoke is, and the air quality around you.
- 1Open Guidepole Fire and allow location so the map centers on you.
- 2Turn on the layers you want — active wildfires, satellite hot spots, smoke plumes, air quality, and red-flag warnings.
- 3Tap anywhere to open the card: nearest fires, smoke overhead, the current air quality, and a plain read on whether you're in danger.
- 4Wildfire, smoke and air-quality data is nationwide; always follow official evacuation orders and local authorities.
“Am I in danger right now?” (Guidepole Fire)
Get a calm, plain-language read on the fire and smoke situation where you are.
- 1Tap your location (or any spot) on the map to open its card.
- 2Read the nearest active fire, its distance and direction, and whether the wind is pushing it toward you.
- 3Check the air quality (AQI) and the smoke outlook — when the air is likely to clear.
- 4This is awareness, not an emergency service — always heed official evacuation orders.
Saving fires & smoke you're watching (Guidepole Fire)
Keep an eye on a specific fire or a place you care about.
- 1Tap a fire or a spot and tap the star to save it.
- 2Reopen saved fires any time from the menu; they clear automatically once a fire is out.
- 3Ask Gary “is the smoke lifting this week near my house?” for a plain-language outlook.
Managing your account
Control your subscription, location permission, and your data.
- 1Open the app menu to reach Settings and About.
- 2Manage your subscription in your Apple account settings.
- 3Change or revoke location permission any time in your device settings.
- 4Delete your account and all associated data from Settings → Delete account.
Still need help?
Email [email protected] and we'll get back to you within one business day.