GuidepoleFishFireHikeBird
Guidepole

Help Center

How can we help?

Quick tutorials and answers to common questions. Still stuck? Contact us.

Setup1 min

Getting started

Create your account and get the map centered on you in about a minute.

Steps
  1. Open Guidepole and sign in: enter your email or phone for a one-time code, or use Sign in with Apple or Google. No password to remember.
  2. Allow location when prompted so the map can center on you and answer “can I fish here?”
  3. Pan and zoom the map, or tap the layers button to choose what you see.
  4. Tap any water to open its card: regulations, launches, access, and live conditions.
Map2 min

Reading the map & layers

Toggle the data layers to see exactly what you need, and nothing you don't.

Steps
  1. Tap the layers button to open the layer menu.
  2. Turn on water bodies, public land and ownership, public bank access, boat launches, and access sites.
  3. Add weather layers (radar, wind, air quality, smoke, and wildfires) when conditions matter.
  4. Tap a water body or feature to open its detail card with the specifics.
Assistant2 min

Asking Gary

Skip the menus. Just ask, in plain English, and Gary moves the map for you.

Steps
  1. Tap Gary and type a question like “where can I fish from the bank near me?”
  2. Gary answers and drops numbered pins on the real, mapped spots it found.
  3. Tap a pin to open that spot’s card; tap a suggestion to fly the map there.
  4. Gary recommends real, mapped places (never invented ones), so you can trust the pins.
Fishing2 min

Checking regulations & conditions

See the rules that apply to a water and how it’s fishing right now.

Steps
  1. Tap a water body to open its card.
  2. Read the current regulations (seasons, limits, and gear), pulled from state agencies.
  3. Check live conditions where available: flow, water temperature, and tides for tidal water.
  4. Always confirm the rules with the official state authority before you fish. Regulations change.
Map2 min

Finding public access & launches

Find a public way to reach the water: a ramp, a park, or public bank.

Steps
  1. Turn on the boat launches and access-site layers.
  2. Turn on public-bank access to see shoreline segments open to the public.
  3. Tap a launch or access site for details: name, type, and managing agency.
  4. Respect private property, posted signs, and local rules on the way in and out.
Fire2 min

Reading the fire map (Guidepole Fire)

See what's burning, where the smoke is, and the air quality around you.

Steps
  1. Open Guidepole Fire and allow location so the map centers on you.
  2. Turn on the layers you want: active wildfires, satellite hot spots, smoke plumes, air quality, and red-flag warnings.
  3. Tap anywhere to open the card: nearest fires, smoke overhead, the current air quality, and a plain read on whether you're in danger.
  4. Wildfire, smoke and air-quality data is nationwide; always follow official evacuation orders and local authorities.
Fire2 min

“Am I in danger right now?” (Guidepole Fire)

Get a calm, plain-language read on the fire and smoke situation where you are.

Steps
  1. Tap your location (or any spot) on the map to open its card.
  2. Read the nearest active fire, its distance and direction, and whether the wind is pushing it toward you.
  3. Check the air quality (AQI) and the smoke outlook: when the air is likely to clear.
  4. This is awareness, not an emergency service. Always heed official evacuation orders.
Fire1 min

Saving fires & smoke you're watching (Guidepole Fire)

Keep an eye on a specific fire or a place you care about.

Steps
  1. Tap a fire or a spot and tap the star to save it.
  2. Reopen saved fires any time from the menu; they clear automatically once a fire is out.
  3. Ask Gary “is the smoke lifting this week near my house?” for a plain-language outlook.
Account2 min

Managing your account (In-App)

Control your subscription, location permission, and your data from inside the app.

Steps
  1. Open the app menu to reach Settings and About.
  2. Manage an App Store subscription in your Apple account settings, or a Google Play subscription in the Play Store.
  3. Change or revoke location permission any time in your device settings.
  4. Delete your account and all associated data from Settings → Delete account.
Account1 min

Managing your account (Web)

Manage any of your subscriptions from your browser: web purchases directly, App Store and Google Play ones via a link to your store settings.

Steps
  1. In the site footer, tap “Manage Subscriptions” to open your account page.
  2. Sign in with a one-time email code, Google, or Apple, the same account as the app.
  3. Web (Stripe) subscription: tap “Change plan or cancel” to open the secure billing portal.
  4. App Store subscription: tap “Manage in App Store” to deep-link into your Apple subscription settings. Google Play: tap “Manage on Google Play.”